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The trick is to avoid giving both types of feedback at once

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The trick is to avoid giving both types of feedback at once

Appreciation needs to be specific and genuine

When managers try the common sandwich technique, stuffing negative feedback between two layers of positive feedback, employees just get confused. In our experience, the people who needed the developmental feedback most tended to only hear the positive things their manager said, and the people who performed well left remembering more of the negative comments. Read More